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Privacy Policy

Privacy policy of the Eco-Office.hu website and services, compliant with EU Regulation 2016/679 (GDPR) and Hungarian data protection laws.

Effective: October 14, 2026

Data Controller Information

Company nameEcooffice Bdpst Kft.
Company registration no.01-09-4077175
Tax number32111130-1-42
Registered office1064 Budapest, Izabella utca 68/b
Phone+36 50 104 61 16
Emailecoofficebudapest@gmail.com
Bank account (OTP)11707000-22234003-00000000
IBANHU58117070002223400300000000

1Scope of this Policy

This policy covers all data processing activities on the Eco-Office.hu website and related services, including:

  • Coworking space usageDesk booking, office rental, common area usage
  • Digital access24/7 self-service access provision
  • Online booking and paymentTransactions through web interface
  • Newsletter and contactMarketing communication and customer service

2Definitions

Personal dataAny information relating to the data subject (e.g., name, email, phone number)
Data processingAny operation performed on personal data (collection, storage, use, deletion)
Data processorEntity that processes personal data on behalf of the data controller
Data subjectThe natural person whose data is being processed
ConsentFreely given, specific, informed, and unambiguous indication of the data subject's wishes

3Registration and Account Management

Data processedFull name, email address, phone number, password (encrypted), billing information
PurposeUser account creation, service provision, digital access
Legal basisGDPR Art. 6(1)(b) – contract performance
Retention periodUntil account deletion; billing data: 8 years

4Booking and Rental

Data processedName, email, phone number, booking time, payment details, access ID, time of entries (access log)
PurposeDesk/office booking, digital access, checking the validity of passes and subscriptions, invoicing, shareable pass management
Legal basisGDPR Art. 6(1)(b) – contract performance
Retention period5 years from contract termination; billing data: 8 years; access log: 1 year

During digital access we record which access ID opened the door and when. This is necessary to check the validity of passes and subscriptions and to operate the self-service model.

5Camera Surveillance

A security camera system operates in the common areas of the Coworking Space – entrance, shared workspace, kitchen, corridors – for the protection of property and persons. Signs on site indicate the areas covered.

Where no recording takes place

There are no cameras in the private offices, meeting rooms and studios, and no recordings are made there. We also place no cameras in restrooms or changing rooms, or anywhere that would violate human dignity.

Data processedVideo footage of the common areas (no audio is recorded)
Data subjectsEvery person entering the Coworking Space
PurposeProtection of property, of users and of equipment; prevention and proof of damage and unlawful acts
Legal basisGDPR Art. 6(1)(f) – legitimate interest of the controller
Retention period7 days, after which the footage is deleted automatically
AccessOnly authorised staff of the controller and competent authorities

For this legitimate-interest processing we have carried out a legitimate interest assessment, weighing the security purpose against the privacy rights of data subjects. The assessment is available on request via the contact details in Section 12.

  • Footage is kept beyond 7 days only where it serves to prove damage, theft or another unlawful act and proceedings have been started
  • In case of suspected crime we file a police report and hand the footage over to the authorities
  • Otherwise we do not disclose footage to third parties, and we do not use it to monitor work performance or the behaviour of users
  • Data subjects may request access to footage concerning them; the request must be submitted within the retention period

Right to object

As the processing is based on legitimate interest, you may object to it at any time on grounds relating to your particular situation. In that case we stop processing the footage unless there are compelling legitimate grounds that override your interests, or the processing is necessary for the establishment of legal claims.

6Contact and Newsletter

Contact Form

Data processedName, email address, message content
PurposeResponding to inquiries, customer service
Legal basisGDPR Art. 6(1)(a) – consent
Retention period2 years from case closure

Newsletter

Data processedName, email address
PurposeSending newsletters, promotions, updates
Legal basisGDPR Art. 6(1)(a) – voluntary consent
Retention periodUntil consent withdrawal (unsubscription)

You can unsubscribe from the newsletter at any time by clicking the link at the bottom of the email or by sending a request to ecoofficebudapest@gmail.com.

7Invoicing

Data processedName, address, tax number (if applicable), purchase details
PurposeIssuing invoices in compliance with legal requirements
Legal basisGDPR Art. 6(1)(c) – legal obligation (Hungarian Act CXXVII of 2007)
Retention period8 years

8Cookies

The website uses cookies to improve user experience and for statistical purposes.

Strictly necessaryWebsite operation, session – Legitimate interest – Until session end
AnalyticalVisitor statistics – Consent – 2 years
MarketingPersonalized advertising – Consent – 1 year

You can delete or disable cookies in your browser settings at any time. On your first visit, the cookie banner allows you to select which categories to allow.

9Data Transfer and Processors

The Data Controller uses the following data processors:

Firebase (Google)Hosting, database, authentication – USA (EU-U.S. Data Privacy Framework)
Stripe / SimplePayOnline payment processing – USA / Hungary
Számlázz.hu / BillingoInvoicing – Hungary
Mailchimp / BrevoNewsletter delivery – USA / EU (with appropriate safeguards)

Data is transferred to third countries (outside EEA) only with appropriate safeguards (Standard Contractual Clauses, Privacy Framework).

10Data Security

We implement appropriate technical and organizational measures to protect personal data:

  • Encrypted data transferHTTPS/TLS protocol for all connections
  • Password hashingUsing bcrypt or similar strong algorithms
  • Access restrictionRole-based access control (RBAC)
  • Regular backupsProtection against data loss

11Your Rights

Under GDPR, you have the following rights:

  • Right of access (GDPR Art. 15)You have the right to obtain information about whether your personal data is being processed and to access that data.
  • Right to rectification (GDPR Art. 16)You can request correction of inaccurate data or completion of incomplete data.
  • Right to erasure – "right to be forgotten" (GDPR Art. 17)You can request deletion of your personal data if processing purpose has ended, you withdraw consent, or processing is unlawful.
  • Right to restriction of processing (GDPR Art. 18)You can request restriction of processing if you contest data accuracy or request restriction instead of deletion.
  • Right to data portability (GDPR Art. 20)You have the right to receive your data in a machine-readable format and transfer it to another controller.
  • Right to object (GDPR Art. 21)You can object to processing based on legitimate interest. You can always object to direct marketing without justification.
  • Withdrawal of consentYou can withdraw your consent at any time. Withdrawal does not affect the lawfulness of prior processing.

12Legal Remedies

Direct Contact

You can exercise your rights via email (ecoofficebudapest@gmail.com) or postal mail. We will respond to your request within 30 days.

National Authority for Data Protection and Freedom of Information (NAIH)

Address: 1055 Budapest, Falk Miksa utca 9-11.

Phone: +36 1 391 1400

Email: ugyfelszolgalat@naih.hu

Website: https://naih.hu

Judicial Remedy

In case of violation of your personal rights, you may seek judicial remedy. The case may be brought before the court of your place of residence.

13Automated Decision-Making

The Data Controller does not use automated decision-making or profiling that would have legal effects on the data subject.

14Policy Amendments

The Data Controller reserves the right to unilaterally amend this policy. Users will be notified of changes on the website. The amended policy takes effect upon publication.

Last updated: October 14, 2026