Terms and Conditions
Terms and conditions for the use of Eco-Office coworking space and related services operated by Ecooffice Bdpst Kft.
Effective: January 31, 2026Service Provider Information
1General Provisions
These Terms and Conditions (hereinafter: T&C) govern the conditions for using services provided by Ecooffice Bdpst Kft. (hereinafter: Service Provider) through the foglalas.eco-office.hu and eco-office.hu websites.
The scope of this T&C extends to all legal transactions between the Service Provider and the Customer (hereinafter together: Parties) concluded through the website.
The Service Provider reserves the right to unilaterally amend the T&C. Amendments take effect upon publication on the website.
2Definitions
| Service Provider | Ecooffice Bdpst Kft. (1064 Budapest, Izabella u. 68/b) |
|---|---|
| Customer | Natural or legal person using the service |
| Consumer | Natural person acting outside their profession, self-employment or business activity |
| Website | Website available at foglalas.eco-office.hu and eco-office.hu domains |
| Coworking Space | Coworking space operated by the Service Provider (1064 Budapest, Izabella u. 68/b) |
| Service | Any service defined in this T&C provided by the Service Provider |
| Pass/Subscription | Access right for the Coworking Space valid for a specified period |
| Booking | Order for service placed through the website |
3Services and Prices
The Service Provider offers the following services. All services are available 24/7, every day of the week. Prices are gross prices including VAT.
3.1. Coworking Day Passes
| DropIn Pass | 4,000 HUF – Immediate entry, valid for 24 hours |
|---|---|
| 4-hour Half-day Pass | 4,500 HUF – 4 hours of office use, valid 1 week from purchase |
| 8-hour Day Pass | 6,000 HUF – 8 hours of office use, valid 1 week from purchase |
| Guest Pass | 5,000 HUF – For receiving guests, valid for 24 hours |
3.2. Coworking Subscriptions
| Monthly Subscription | 59,000 HUF – Unlimited access, valid 1 month from purchase |
|---|---|
| Flex 10+1 Pass | 49,000 HUF – 11 entries, valid 2 months from purchase, shareable |
| Flex 8+1 Pass | 35,000 HUF – 9 entries, valid 2 months from purchase, shareable |
| Flex 4+1 Pass | 18,000 HUF – 5 entries, valid 1 month from purchase, not shareable |
3.3. Meeting Rooms and Private Offices
| Private Office / Small Meeting Room | 5,000 HUF/hour – For 1-4 people |
|---|---|
| Large Meeting Room (1-8 people) | 6,000 HUF/hour – For medium meetings |
| Large Meeting Room (8-12 people) | 8,000 HUF/hour – For larger meetings |
3.4. Podcast Studio
| Audio Studio | 14,900 HUF/hour – For podcast recording |
|---|---|
| Audio Studio with Video | 19,000 HUF/hour – For podcast + video recording |
3.5. Loft Event Space
| Loft Space | 18,000 HUF/hour – Events, workshops, presentations |
|---|
3.6. Photo Studio
Professional photography facilities with studio equipment. Prices and details at foglalas.eco-office.hu.
3.7. Other Services
- Registered Office ServiceCompany registration option at the Service Provider's address.
- Eco GardenGreen outdoor terrace for work and relaxation, available 24/7.
4Contract Formation
4.1. Distance Contract
The contract between the Parties is concluded through online booking at foglalas.eco-office.hu and successful payment completion. The contract qualifies as a distance contract under Hungarian Government Decree 45/2014 (II. 26.).
4.2. Booking Process
- Customer selects the desired service on the website
- Provides required information (name, email, phone number)
- Accepts this T&C and the Privacy Policy
- Completes payment online (by card)
- After successful payment, receives a digital pass to open the door
4.3. Self-Service Operation and Digital Access
The Coworking Space operates in self-service mode, 24/7. After successful booking, the Customer receives a digital pass in the app to open the door.
Pass activation: The pass or subscription activates when the door is opened. The countdown begins then, showing remaining time.
4.4. Pass and Subscription Validity
- DropIn and Guest Pass: Valid for 24 hours from activation
- 4-hour Pass: 4 hours from activation, valid 1 week from purchase
- 8-hour Pass: 8 hours from activation, valid 1 week from purchase
- Subscriptions: Can be activated anytime within validity period (1-2 months)
Important: When 4, 8, or 24 hours expire, the Customer must leave the building. The digital pass is personal. DropIn pass, 4 and 8-hour passes, and Flex 4+1 subscription are not shareable – violation results in immediate ban.
5Payment Terms
5.1. Payment Methods
Service fees can be paid by the following methods:
Online Card Payment (SimplePay)
Card payments are processed by the SimplePay system operated by OTP Mobil Kft.
| Provider | OTP Mobil Kft. |
|---|---|
| Address | 1093 Budapest, Közraktár u. 30-32. |
| Company reg. no. | 01-09-174466 |
| Tax number | 24386106-2-43 |
Accepted cards: Mastercard, Maestro, Visa, Visa Electron, American Express. Payment is secure with SSL encryption.
SimplePay Privacy Notice
When using the SimplePay payment service, Ecooffice Bdpst Kft. (Merchant) transfers the following data to OTP Mobil Kft. (Data Processor) for transaction processing:
Data transferred: name, email address, phone number, billing address.
OTP Mobil Kft. processes the data according to the SimplePay Privacy Notice. Available at: http://simplepay.hu/vasarloi-tajekoztato
Bank Transfer
Payment by bank transfer is available upon prior arrangement:
| Beneficiary | Ecooffice Bdpst Kft. |
|---|---|
| Bank | OTP Bank |
| Account number | 11707000-22234003-00000000 |
| IBAN | HU58117070002223400300000000 |
| BIC/SWIFT | OTPVHUHB |
5.2. Invoice
The Service Provider issues an electronic invoice after successful payment, sent to the Customer by email.
6Right of Withdrawal
6.1. Consumer Right of Withdrawal
Customers qualifying as consumers have the right to withdraw from the contract within 14 days without giving reasons, under Hungarian Government Decree 45/2014 (II. 26.).
The withdrawal period expires 14 days after the date of contract conclusion.
6.2. Exercising Withdrawal Right
To exercise withdrawal, the Customer must make a clear statement (by email or postal letter) of intent to withdraw.
6.3. Refund Upon Withdrawal
Upon withdrawal, the Service Provider refunds all payments made by the Customer without delay, but within 14 days of learning of the withdrawal. Refund is made using the same payment method as the original transaction.
6.4. Exclusion of Withdrawal Right
The consumer cannot exercise withdrawal right under Article 29(1)(l) of Government Decree 45/2014 if service performance has begun (e.g., Customer has already used their pass/subscription or entered the Coworking Space).
7Service Usage
7.1. Entry and Usage
The Coworking Space is open 24/7, every day of the week. Entry is via digital pass that opens the door.
Simultaneous entry: Only 1 person is entitled to enter with one pass or subscription. Exceptions: shareable subscriptions (Flex 8+1, Flex 10+1), and meeting room, private office, podcast studio, and photo studio bookings.
7.2. Shareable Subscription Rules
Flex 8+1 and Flex 10+1 subscriptions can be shared with colleagues and coworkers.
- The subscription owner bears full responsibility for invited persons
- Invited persons are also bound by office usage rules in this T&C
- The subscription owner is liable for damages caused by invited persons
NOT shareable: DropIn pass, 4-hour pass, 8-hour pass, Guest pass, Flex 4+1, Monthly subscription. Violation results in immediate ban.
7.3. Meeting Rooms, Podcast, Photo Studio, Private Office
For meeting room, loft, podcast studio, and photo studio bookings, participants can be invited through the application.
- The booker/organizer bears full responsibility for invited participants
- If anything goes missing, is stolen, or damaged, the organizer is liable
- Office usage rules apply to all invitees
7.4. House Rules
During service usage, the Customer must:
- Use the Coworking Space properly, with consideration for other users
- Protect furniture and equipment, leave them in original condition after use
- Maintain cleanliness, leave used areas clean and tidy
- Not disturb quiet work in common areas
- Follow office security regulations
- Keep digital pass confidential, not share it with others
7.5. Common Areas and Cleanliness
Using and maintaining common areas is mandatory for everyone.
- Failure to follow rules or serious violations result in monetary penalty
- If rooms are not left tidy and clean (after events, meetings),cleaning costs may be invoiced to the customer
7.6. Coworking Services Included
Coworking passes and subscriptions include:
- Workstation usage in common areas
- Wireless internet (WiFi) access
- Electricity usage
- Kitchen and restroom access
- Coffee and tea consumption
- Participation in community programs
8Cancellation and Modification
8.1. Meeting Room, Podcast, Photo Studio, Private Office Cancellation
Cancellation within 24 hours: Meeting room, podcast studio, photo studio, and private office bookings cancelled within 24 hours are non-refundable.
- Cancellation beyond 24 hours: free cancellation or modification
- Cancellation within 24 hours: booking fee is non-refundable
- No-show: full fee is forfeited
8.2. Date Modification
Meeting room, photo studio, podcast studio, and private office booking dates can be modified any number of times beyond 24 hours.
Modification within 24 hours is not possible – booking is forfeited.
8.3. Pass and Subscription Validity
| DropIn Pass | Immediate use, valid for 24 hours |
|---|---|
| 4-hour Pass | Valid 1 week from purchase |
| 8-hour Pass | Valid 1 week from purchase |
| Guest Pass | Valid 1 week from purchase, for 24 hours |
| Flex 4+1 | Valid 1 month from purchase |
| Flex 8+1, 10+1 | Valid 2 months from purchase |
| Monthly Subscription | Valid 1 month from purchase |
Unused passes/subscriptions cannot be used or refunded after expiration (except for withdrawal rights under Section 6).
9Liability and Security
9.1. Security Camera System
Camera Surveillance
A security camera system operates throughout the entire office, continuously recording footage.
By accepting this T&C, the Customer acknowledges and accepts surveillance and recording by the camera system.
- Camera footage is stored for the legally prescribed period
- Only the Service Provider and authorized authorities can access recordings
- In case of suspected crime, the Service Provider files a police report
- Camera footage may serve as evidence in case of damage or crime
9.2. Customer Liability – Full Compensation
The Customer bears full liability for all damages caused in the Coworking Space by themselves or persons they invited.
- Any damage caused during office use may be claimed
- Damage extent can be proven by security camera footage
- For shareable subscriptions, the owner is liable for invitees' damages
- For meeting room/studio bookings, the organizer is liable for participants' damages
- In case of theft or vandalism, the Service Provider files a police report
Warning: Serious rule violations, damage, theft, or other illegal acts result in immediate ban and police report by the Service Provider.
9.3. Service Provider Liability
The Service Provider is responsible for continuous service provision and fulfillment of ordered services according to this T&C.
The Service Provider is not liable for:
- Valuables and personal items brought by the Customer to the Coworking Space
- Damages caused by the Customer or third parties
- Internet service outages caused by third parties
- Service interruptions due to force majeure
10Force Majeure
The Service Provider is released from contract performance if performance becomes impossible due to extraordinary, unforeseeable, and unavoidable circumstances outside the Service Provider's sphere of interest.
Force majeure includes:
- Natural disasters (flood, earthquake, fire)
- Epidemic, pandemic
- War, terrorist attack, strike
- Government restrictions, state of emergency
- Power outage, internet service failure
In case of force majeure, the Service Provider promptly notifies Customers and refunds service fees proportionally.
11Complaint Handling
11.1. Customer Service
Customers can submit complaints and comments at:
| ecoofficebudapest@gmail.com | |
| Phone | +36 50 104 61 16 |
| Address | 1064 Budapest, Izabella utca 68/b |
The Service Provider investigates and responds to complaints within 30 days.
11.2. Arbitration Board
If the complaint is not resolved, consumers may contact the arbitration board of their place of residence or stay.
Budapest Arbitration Board
Address: 1016 Budapest, Krisztina krt. 99.
Phone: +36 1 488 2131
Email: bekelteto.testulet@bkik.hu
Website: bekeltet.bkik.hu
11.3. Online Dispute Resolution
The European Commission's online dispute resolution platform is available at: https://ec.europa.eu/consumers/odr
12Data Processing
The Service Provider processes Customers' personal data in accordance with GDPR and Hungarian data protection laws.
Detailed data processing rules are contained in the Privacy Policy, which forms an integral part of this T&C.
13Final Provisions
13.1. Applicable Law
This T&C and contracts concluded under it are governed by Hungarian law, particularly:
- Act V of 2013 on the Civil Code
- Act CVIII of 2001 on Electronic Commerce Services
- Government Decree 45/2014 (II. 26.) on Consumer Contracts
- Act CLV of 1997 on Consumer Protection
13.2. Disputes
The Parties shall primarily resolve disputes through negotiation. If unsuccessful, disputes shall be decided by the competent Hungarian court.
13.3. Partial Invalidity
If any provision of this T&C is deemed invalid, it shall not affect the validity of other provisions.
13.4. Effective Date
This T&C takes effect on January 31, 2026 and is valid indefinitely.
Last modified: January 31, 2026